We will earn your trust!
from our customers.
Business depends on trust. As a new potential customer, you are probably wondering if you can trust us. Will we deliver? Will we have your best interest at heart? Here are a few of the many complimentary emails that our customers have written back to us. Last up-dated: 04/07/11.
The rod arrived at my hometown
Thank you for the super service
Best regards and tight lines
Robert from Austria
Joyce - noon Sydney time - Monday...the Lamson arrived about 20 minutes
ago - thank you very much indeed...good to see the USA is still making
great things. The spool you sent is also the correct one - forgive me
for ever doubting you :-) I think my confusion was due to the new
Lamson not really looking like the one on your website. Indeed, I think
this newer version is perhaps even lighter than the one specified on
your website. Thanks again - please let me know if / when the Hardy
Perfect Taupo arrives. Best wishes from a very happy customer AD :-)
03/25/11 south euclid, oh
Marcy hi its glenn,
broke in the sage today. Great rod, first cast I hit the far bank! Caught a little jack on a purple leech. Thanks for all the help just hoping the fish get bigger as far as the death star ive never casted a better rod.
Mark: You have been a great help! I have that Versitip line. Thank you so much. I am impressed with your Company. Roger
02/23/11 Chisinau, Moldova
I appreciate the follow-up. Today, I got the parcel.
The rod arrived in perfect condition, and although I’ll have to wait for spring to actually get out fishing, I’m truly/truly enjoying it already!
Thanks for all the stuff I was getting from you – I never felt disappointed.
There is only one downside to my shopping at flyfishusa.com – the more I look through your on-line Catalog, the longer my wish list becomes :)
02/16/11 New Westminster, BC, Canada
I received the rod. Thank you very much for your help. Best regards.
I have been purchasing flies for adventures from you guys for almost a year. I use several of your flies for steelhead and several others for swinging up bull trout and browns. All have been of amazing quality and hold together very well. I have been truly impressed with the consistency and vast selection of both trout and steelhead patterns.
I look forward to many more purchases
02/15/11 Los Angeles, CA
Terrific! Thanks very much for getting these lines to me in time. I can't wait to try them out on the tarpon!
I don’t usually take the time to say “great work” to businesses I deal with, but I was truly impressed with your service this week. Right after placing an online order, Travis called me to clarify the order, and then shipped it the same day. I had the order in just two days. Having ordered from other fly shops that took two weeks just to get the order in the mail, I was pretty impressed with your service.
Thanks for the good work! --Steve Johnson
02/07/11 Leiden, The Netherlands
I have received my order. Thank you so much for the beautiful wading shoes.
Bye bye, and maybe next time.
Best regards R.v.Berk
Thank you for the line recommendation - the Airflo 570 was spot on for heavier tips and flies!
My order arrived very promptly and I was able to spend the last two weekends on the Sandy.
01/21/11 Albuquerque, NM
Thank you for your fast and courteous attention and action.
Partly because of the great products/prices and partly because of YOUR customer service, I will definitely keep flyfishusa on my preferred list of retailers for my future equipment purchases.
Please feel free to share this with your management.
BTW, I enjoyed the casting class. I went to Oxebow Saturday and not only did all my casts improve, but so did the ones we practiced in class. Still don't have the sweep-45 thrust right on my off shoulder double Spey, but it got better when I went from a 625 to 575gr and recalled Travis's comments about my tip position. Not as pretty as you demonstrated but it's improved!
I thought the observation-correction really helped but interestingly, seeing the cast close up with the hand position was a BIG difference from a DVD and actually helping me take that next step.
josh is the man....even more of a gear ho then me....and that's saying something...is he in today?...Also wanted to say a huge Thank YOU for sending me up the two pairs of waders to try on to find the best fit...always just assumed I took XL's...after trying on the LK's..wow what a difference and I don't look like wringle boy anymore...Ordered um up with the larger foot so really looking forward to waders that fit for a change...Can't begin to tell you how professional, friendly and helpful you have been with me...Much appreciated and I spread the word likewise....Of course having him get me into that burkie might be a problem down the road...now has me rethinking my spey rod selection...
Let me know what kind of time frame a 4" rhw perfect would be if you can? I know I can order one up but prefer you guys always...
A big shout out to all of you at the Fly Fishing Shop! What an outstanding Spey Fishing class yesterday. The instruction was top notch. One of the instructors Marcy, Travis, or Josh were always there for us. Just an awesome day. The weather was typical and even magical for this time of year with rain, fog and even a little wind at times. Your team really knew their subject and all were extremely proficient with the equipment. The entire outing was such a kick I cant wait to do it again. am really impressed with the Spey Fishing technique, from the traditional up to and including the modern. What a Hoot!
12/01/10 Ventura, CA
wow, your communication is great, and look forward to the day i head
up to portland to actually visit your store. thanks again for the
great service and communication over the last year.
11/25/10 Montreal, Canada
I've just got the flies today
Thank you very much, it was nice to deal with you.
Robert Chin Foo
One again, thank you very much for your kind attention.
Wader pant arrives on last monday to Madrid.
Everything has been -again- perfect!
See you next purchase.
Best Regards.Julian Rodríguez
Thank you for your Message and the excellente Service.
Greetings from Switzerland,
You are right, it must be the nicest fly shop in the world. Thanks very much
..................! Any time again.
Best regards <> Juerg
Thanks Joyce and the team,
Got my things safely in Luxembourg as usual. Great service again.
Just a quick note to let you know I receivied the jacket. Thanks so much for all your time and trouble. I'm looking forward to dealing with you in the future.
And Marcy, hopefully we can have a coffee with cookies when we visit.
09/14/10 scottsville, ny
Your customer service has always been excellent. I always appreciate doing business with you. Thanks again. mark
09/11/10 Carlton North, VUI, Australia
Dear Mark and Patty
Arrived back from work interstate to my package, safe and sound.
Thanks very much for the prompt service.
09/09/10 kesgrave, suffolk, UK
John - thanks for this and pleased to confirm the package has arrived today!
Many thanks for the helpful service and look forward to 'wetting' the flies in October on the Bulkley River BC.
08/26/10 Järvenpää, Finland
great news and service.
08/09/10 Levittown, PA
Received the MOW tips. Thank you for your extra effort!
07/27/10 Janesville, WI
I'm writing this note for my husband, Kenneth, who is very happy with his
new Winston rod which arrived today. We all tried it out tonight. Thanks
for the excellent service.
you guys are the best, thanks for taking care of me. can't wait to one day walk into your shop....
I ordered a ambush line and screwed up on PayPal. One of the staff picked it up and called me to confirm order.
05/21/10 West Kelowna, BC, Canada
Marcy, I received the order yesterday. Must say I was very pleased with the
quality and timeliness of the order. Flies look GREAT! No doubt I will be
using you guys again!!
Thanks Mark, Josh and gang for the great experience at the Sandy Spey Clave last weekend. I had a lot of fun and was able to learn quite a bit while doing it.
Josh, thanks for the cd with the pictures. Our students enjoyed the show and so did some of my staff.
05/17/10 Chanhassen, MN
Greetings, I just wanted to stop and send out a quick thank you email for your service and product that was delivered for my fathers birthday last week. He noted how impressive the card was in the box (something I did not even specifically request but you did anyways) and the flies I bought him we have been looking for EVERYWHERE, but could not find them until I came across your website. So thank you for the outstanding flies combined with outstanding customer service, you have made a customer for life!
05/08/10 Murfreesboro, TN
Got it - great service, great products , great price-thanks
"And May God Bless"
I greatly appreciate your awesome service. Have a wonderful day john. I hope you get some great fishing in soon!
04/21/10 Dallas, TX
I've been getting your email newsletter for years. You do a great job on the newsletter
Hello all my new friends,
Couple weeks ago, my friend Carlo and I stopped in to visit and were treated like royalty!
I kinda expected that from the quality of your online state of the art website and weekly newsletters. But you all exceeded my expectations, Mark setting up my Simms Guide boots with a great fit and the ultimate grip stud placement, intelligent education about your fishery, both historical and cutting edge-right now developments, and having the best inventory of goods I have ever seen. Needless to say, we both dropped some coin and could never feel better about it...you have earned your reputation because that is just how you do things, day in, day out. I posted in response to Bill Kiene's post about the upcoming Sandy River Spey Clave under Spey on Kiene's Bulletin Board. I hope you like what I said. Keep up the outstanding work and best wishes for another successful clave!
A new and dedicated friend,
04/10/10 Walzbachtal, Germay
the prowler arrived today.It looks very nice.Thank you fort he price you
showed on the bill.So the amount for custom was only 14 euro.
I hope I can find some more items in your shop and make again business with
04/07/10 Reykjavik, Iceland
The order has arrived today in good condition. Thank you once again for
Dear John - I would like (somewhat belated) to once again thank you very
much for your excellent service.
My order arrived quickly and with no problems. I am still waiting for
04/01/10 Elk Grove Village, IL
Just a brief note thanking you for all of your efforts regarding my order below. The package arrived safely yesterday.
This is the first time I have made a purchase from your company and I was impressed by the quality of the merchandise and level of service I received.
Your accommodation regarding the change to my order was much appreciated.
I will definitely consider flyfishusa for any further purchases. Bruce Bradley
03/30/10 Stavanger, Norway
Just to let you know.............I got the reel today.
A reel beauty
Thanks for all your efforts.
03/29/10 Chisinau, Moldova
Just want to inform you that I have received my rod safely. Picked up from our main post office this morning. Thank you very much. I appreciate your efforts a lot.
I got everything, thank you very much.
Hope, our trip to Eleuthera will bring a success.
Thanks John. I appreciate the prompt service and "can do" approach. I
remain a satisfied customer of FFUSA. One bum reel doesn't change that.
Rod arrived this afternoon.
Looks good. Cannot wait to tighten a line on it.
Appreciate your effort in getting it here - before the San Juan River trip. Thanks again,
03/22/10 Tallahassee, FL
I get the newsletter and enjoy it. I come by the shop every year when I am fishing the Deschutes and other streams in the area. I always try to improve your economy a little as the shop is great and the e-mail a way to stay in touch. Thanks...Gary Evink
03/22/10 Stavanger, Norway
Now that is what I call service
No wonder I keep coming back :-)
Thanks a bunch,
I am enjoying the Renzetti Presentation Vise that I bought from you in
November, and of course I really appreciated your great service.
Now I am on the hunt for a floating tube, and I am not impresses by the
selection available in Norway.
02/22/10 camano island, wa
Mark and Patty,
Thanks for the quick and complete service. The line arrived today in fine shape, I'll string it up tomorrow, maybe even hook a few Methow River steelhead on it before the season closes...
I think this is only the second time I've done business with your company, but rest assured, it will not be the last.
Thanks again for the fine service, and by the way, the newsletter is enjoyable, informative, and appreciated.
02/14/10 Novato, CA
Pleasure doing business with you.
01/16/10 Lake Saint Louis, MO
I would like to compliment your Organization on just about everything it
takes to make a great on-line vendor. I have dealt with on-line people for
over 15 years. I would like to say that your web-site and your staff is the
absolute best I have ever dealt with, from basic web-site design to order
conformation to order shipped information, etc. You have gained a valued
customer. Thanks again for excellent service and product.
01/11/10 SAEVSJOE, SWEDEN
Hello ! Thanks for Your fast shipping service ! I have now paid the shipping through paypal. I was pleased to find Your shop on the web - I haven`t seen it before. I guess it will be more orders in the future. Thanks Regards Leif
01/04/10 São Paulo, Brasil
John, how are you?
Have a nice 2010! I have received my order perfectly,
01/01/10br> Dear Mark and Patty:
The flies arrived and look great. I won't get to try them in Alaska until August, but I will show them to they guys I fish with now.
Please add me to the newsletter list.
Have a safe and happy new year.
12/30/09 Warrenton, OR
I received the order, thankyou for the fast service.
12/16/09 Seabeck, WA
Thank you so Much! I have received it as of Tuesday at 2 PM. That was lightning fast!!!!!!
I will tell all my fishing friends!!! Larry Cote
Thank you. It's a pleasure doing business with you
12/04/09 Hillsdale, MI
Super order, excellent, received quickly. Thanks Ray
Have A Great Day In The Lord
11/10/09Double Bay, Australia
Dear Mark & Patty,
My order arrived safely and easily - thank you.
Flyfishusa was recommended to me by a colleague who was most complimentary
about your standard of service and the availability of product. My
experience was everything he said it would be so I just wanted to compliment
you and thank you.
With best wishes, Paul
Hi john Every thing arrived in little old ireland to day All of it was PERFECT thanks nice doin buiseness with you Till we shop again "SLAINTE"
11/08/09 Ft. Myers, FL
Got the bass flies Friday and took a few nice bass Saturday on our local pond. Great service and prices and your flies seem to be first rate. Thanks , and I look forward to fishing the Deschutes someday.
Just wanted to let you know how useful i found the article WHY STEELHEAD EAT FLIES(COMEBACK FLIES).a week ago i was steelhead fishing near riggins idaho had just rear the article a coulpe of days earlier.i had a pretty good hit but no take and i remembered the article and i just so happened to have a #6 night dancer in my box. so i swung my fly two more times with no success then got out of the water and walked up about ten feet, tied on the night dancer and on the second swing,,,,,BAM she took the fly hard right in the area of the previous hit.so i just wanted to thank you guys for the article,,you can never have enough helpful info when it comes to these fish THANKS MIKE BELL.
08/27/09 Johnson City, TN
Exceptional service! Thank you very much.
08/27/09 Nödinge, Sweden
Thanks for the fast delivery.
Gonna test the line next week in Norway.
Of course I´ll recommend your store for my friends.
Regards magnus Bjorklund
John thank you so much for the vise. I love it. you guys are amazing. sam
08/05/09 New Zealand
John: thank you for all your help. Looking forward to their arrival Im sure the quality will make the price pale in comparison. Happy that the wader bag is included to. Our trout season opens on the 1st of October. Cant wait!
Made a special trip to our post box to pick up the rod, this involves a 3 hour round trip, all arrived safe and sound. Rest assured it will be getting a good work out when the gale force winds and snow eases up.
Many thanks again Chris
08/02/09 Seattle, WA
Howdy This email is just to say thanks for your weekly newsletter and your quality web site. Although I live in , and try to support locally owned fly shops, I have purchased from you on several occasion. Recently, due to the economy, my purchases have slowed. But, fair warning, because of your newsletter and quality site I will make an effort to regularly buy from you in the future. Keep up the good work.
My colleague Bhang said the package arrived today (Wednesday, July 22, Korean time). He'd like to send you a thank you note for your help. He said he's looking forward to shopping at your shop in the future, too.
Thanks again... Jee-ho
06/18/09 Lombez, France
Hello Mark and Patty,
Thanks a lot for your so quick cooperation
Have a nice day
Jon, Mark, Patty,
I placed that order on Monday morning, and got the stuff Tuesday before noon... most excellent service. Tell Mark I'm headed down to Loreto on Sunday, the fishing reports are good, and I may see him there.
06/09/09 Ankara, Turkey
Thank´s I received the order today, and everything was OKI
I am so glad that they came in time...It saved mine and my buddies fishing trip..
06/07/09 Tigard, OR
Hi Mark and Patty,
Thank you for your help on this order. I only used the rod holder and oar
tethers over the week-end, but it was good peace of mind to have the spare
parts on the boat. And the bite on the golden stones made it all the
Hi John and friends,
I very happy, I received the fly reel FW 7, line and dressing. Thanks again, in the future I send the pictures in the use of reel and other itens by Fly Fishing USA.
Best RegardsAgnaldo Maringa - PR Brazil
05/21/09 Wenatchee, WA
Hi Mark and Patty
The tube arrived today...just in time for the weekend. I am getting my 11
year old son involved in lake fishing now. Thanks for taking good care of
05/17/09 Czech Republic
the rod is excellent. A great purchase for the price. Thanks again for your recommendation.
The reel that went with it is just perferct too. I am returning to Sweden at the end of August
to do some more fishing so I will probably be placing another order mid July.
My parcel has arrived, everything is right.
Thank you very much.
03/21/09 Santa Cruz, CA
Hi Mark and Patty,
The order arrived yesterday. All is in perfect order. I'll be checking in with you again soon.
Just an update on the new Winston - I love it. Got a few hours fishing in this weekend. It cast the quiet taper line beautifully and I've never known casting a whole line to be so effortless.
As an extra bonus, it caught a couple of nice brown trout (using the fly fishing shop flies no less)
We are a pretty sad here though as we had to put our old Chesapeake Bay retriever (Bear) to sleep on Thursday. She had fought cancer very bravely and had a great last few months (including cup cakes for breakfast on Thursday) but the time had come to let her rest at last. We had been expecting this for a while but it is still really tough.
Again, thanks for the rod; I love it
Catch you soon
Many thanks for accommodating my request to change the three new reels from right – reel to left-reel! I’ve enjoyed doing business with you thus far and will certainly keep you in mind for future needs.
This is Murray Friedman who on Monday purchased the Burkheimer rod with shooting lines. Wish to report the rod performs even better than you predicted. If you recall I am recent import from NY and new to steelhead and was struggling with an LL.Bean introductory rod.
Again thanks for recommending the best.
02/23/09 Orlando, FL
Order recieved, thanks for the great service!
Got them! thanks - very impressed with your attention to service! Will definitely shop here again!!! tight lines.
Here's some praise, you deserve it. Not only did you offer the items I purchased at the lowest price I found on the net, you also shipped them for a very reasonable amount, and I received them three days after I placed the order. Kudos to you!
02/15/09 Marietta, GA
Thanks! I was blown away by the quality of the flies and how my order was shipped. Can't wait to use them and let you know how I do. Take care.
02/12/09 Sacramento, CA
Thank you for your fast mailing of my order!
I just received the supplies and everything looks great.
Thank you once again and I'll definitely keep you in mind the next time I
have an order!
02/05/09 Syracuse, NY
I ordered this book on the 2nd and got it today, the 5th. I am most impressed with your response time. Thank you very much
Thank you for your great advise and service
01/30/09 Humbolt, AZ
Thank you for the prompt shipping. The skins are beautiful.
01/30/09 Creswell, OR
Thanks. got the order yesterday! I must say I am super impressed with how fast I receive products from you all. Its almost easier than hitting my local shop! Thanks again! Chris
I just wanted to thank you for having such a user friendly web site loaded with lots of info for the beginning Spey caster and for having the most extensive array of rods and Flies . "Kudos for you"
Sincerely Eric Robles Sr.
12/15/08 Thomastown, VIC, Australia
Hi Patsy & Marcy,
I just receive the rods today, thanks for such an excellent service.
I definitely be in touch with you again in the future if I need something else.
I always wants to attend the Sandy River Clave, hopefully I'll be able to do it in 2010.
Once again thank you, and wishing you a Merry Christmas & Happy New Year.
12/06/08 Tigard, OR
Flys recieved - BEAUTIFUL! - Thanks!
11/19/08 Bruehl, Germany
I received the items in time and in pristine condition. The Simms
pieces are indeed of best quality. I thank you for your exellent service
and am looking forward to buying from you soon."
Dear Patsy My “small” order arrived this morning. I just wanted to thank you and your staff for the professionalism and speed which you give to your customers. This was the first time I have used your company although I have been fly fishing for more than 30 years. I am an Englishman now living in Sweden and running my own Guide Service, who finds it difficult at time to get high quality products for my fly tying etc, so I can tell you that I will most certainly being using your company again in the future and I will be telling my other fishing partners of the kind of service you proved. Once again, thank you for your superb attention.
Tight Lines Kind regards/Med vänlig hälsning
Outstanding service all the way around!! Web site is informative, shipping
time is great (best in the business), and ordering is a breeze (also best in
the business). The free shipping on $50+ and pre-wound backing on reel
purchase are nice touches. Best fly fishing outfitter for the Pacific
Northwest. I always check FlyfishUSA site first when ordering yet more gear.
Your efforts and excellent service are greatly appreciated.
Gearing up for winter steelhead on the Oregon coast.
10/18/08 Eugene, OR
Received order today in good shape. Yes; happy to get your newsletter.
10/17/08 Les Diablerets, Switzerland
Thank you for everything. I recieved everything in perfect condition today. The flies are great also. Alessandro
10/04/08 Opava, Czech Republic
Hello John, good job, thanks for cooperation.
09/25/08 Contern, Luxembourg
Got the articles in perfect order and will be whole-heartedly
recommending your shop to my friends locally and in Norway. Thanks
for the amounts declared on the invoice! Cost me equivalent $145 for
import duties etc, which is good value compared to what we would pay for this stuff locally.
Consider me a very satisfied customer.
09/23/08 Blaine, WA
You guys/gal are awesome..came today and will be lined up and ready for the
weekend..Can't say enough Thanks and another great job and deal!!!!
I receive the rod, exactly the action i was looking for.
And thanks a million for all these Flies.
Hi John, you are right. I just received the goods, great.
Thanks and till my next order :)
I have received the order perfectly…
09/04/08 Oskarshamn, Sweden
I got the gear today
that was fast and nice things.
I will use you again next time i need saltwater flyfishing geat
Best regards Peter
08/23/08 Madrid, Spain
My order has arrived to Madrid, all the items and sizes are correct.
Thank you again for your help and kind attention.
Best Regards. Julián
08/08/08 Staten Island, NY
Just received an order that I placed on Monday .Thanks for the speedy delivery and quality fly tying products. You can expect more orders from me in the future.
08/07/08 Georgetown, Canada
Just received the order. Thanks John for your prompt attention to this. Much
08/01/08 Monmouth, OR
Mark: Thank you for your prompt service. I couldn't believe it - that
fly line showed up on my doorstep yesterday! Can't wait to give this
new line a try.
07/28/08 Sacramento, CA
I'd like to just say thank you and that the shipping was amazingly fast as I received this item less than 2 days after it was shipped.
07/22/08 Nappa, CA
Good website, easy to make orders, I think this is my 3rd order.
just letting you know my new Bauer spool arrived last week and thanks for your service as always
the new season kicks off down here in a fortnight and i am keen to try it out
The rod came too the order adr "hoff" very fast. Tank you for good service, i will came back too you for other bussines and maybee a rod Burkheimer, later this year. My friend have not come too Swedet yet.
This night i was fishing salamon and brooke my 14 feet LOOP rod.
07/03/08 Sandnes, Norway
Thank you very much, this is good service.
I was out fishing last night and the sage rod was lovley too spey with.
Goods received, thank you once again. Only 4-5 days from Oregon to NZ. Great service. I'll keep recommending you.
Thanks very much for your assistance Sunday in picking out a new fly rod and reel. The 4 pc Echo and Sage reel I went with ended up working great and I even landed one of the largest rainbows I have caught on the Deschutes that afternoon. It was huge. This very well may be a lucky set-up! Anyhow, I appreciated your patience and willingness to help me locate the correct combination. Best,
Just a note to say my beautiful Winston LT arrived today in perfect order
and I will be heading to the shack this weekend to try it out. About five
lakes in Tassie are open over winter so I will brave the snow and ice to try
it out. There is water there. There are fish in the water. OK, the water is
freezing but you gotta eat, right?
Thanks particularly for the ever-prompt and helpful service, very economical
postage (too economical perhaps, but appreciated), complementary fly line
(OK you were right, I probably need another spool or new reel but I am still
need of retail therapy so let me work on that one) and smooth delivery from
the postal authorities (again, thanks for your generosity)
Hope all is well in Welches
Nigel Brown and the family
06/19/08 Hillsboro, OR
Thanks john for the line and for providing great customer service.
Hi John, I was long time out (because of my job) - sorry for postpone - I would like to tell you"big thank you"! for your willingness.Price was absolutely excellent, delivery time too. I enjoy next cooperation!
I have the new Simms waders and they fit perfectly. Thanks for going the
extra mile with me on this.......Anne Vitale
I purchased an Outcast 8IR boat from you last year. You guys were so helpful and sold me the perfect boat for my size and the type of fishing I do. You convinced me to order the longer oars - good move. I am having a blast fishing local stillwaters here in Utah. I am looking to add a moderate priced depth finder to my rig. Do you have any suggestions as to brand and model?? Mounting issues? Any help is greatly appreciated!
Thank your very much for the great service ... the items were received in today's USPS delivery. Great doing business with you.
05/26/08 Brisbane, Australia
I just wanted to thank you for dealing with this order
over your holiday weekend. Also, I really appreciate
the backing included free of charge. I will be back
to order more from you late in the year.
I received the rod, it as with the hotel staff.
thanks for your attention.
I hope to come back to US soon.
05/24/08 South Africa
The rod arrived safely, thank you so much for sending it so promptly. Am off this coming Thursday to fish for Tiger Fish in the Zambezi in Zambia. So looking forward to using it.
Received the rod last night, thanks for the great service!
I will most certainly be purchasing more gear from you in the future!
We got the shipment day before yesterday and my husband has been thrilled
with the assortment of flies he could create with the materials! We will
definitely be ordering again from you. In fact, I have to say that aside
from the fly tying, the materials will be more than suitable for me to use
in my dream catchers, earrings and other jewelry crafts that I do. I am
just as thrilled as he is over the items you have in stock.
Carrie and Phillip Ives
The package arrived lastnite and a big thankyou for your speedy service and ofcourse the free hair stacker which i can hardly wait to try! the vices are fantastic and i hope to do business with you again in the future.
Hi john: just a quick mail to let u know that everything has perfectly
arrived. Thanks for the backing and the shooting head. I received the reel
in right hand but I turned it into a left hand reel. Thanks for the handle.
untill next deal take care.
04/21/08 Swindon, UK
Just wanted to thank you for processing the order for me so quickly and efficiently last week. I wish that we could rely on the UK stores to respond so positively. This is the third order I have made with you and all have been dealt with to my total satisfaction. As a result I will be ordering from you for all the major items I need in the future. with kind regards and best wishes Colin Stuart.
John, I received the Nautilus spool and line yesterday and I just wanted to
drop you a note and thank you for your service. I am certainly glad I
stumbled upon your operation while surfing the internet in my search for
C.F. Burkheimer. Take care and I suspect you haven't heard the last of me.
04/0808 Navy Region Europe
John and Patsy, Thanks for the Rod/reel and line. Everything arrived this morning in great condition. I cannot wait until this weekend to test it out. Wait...I am feeling kind of sickly...I may have to take a "sick day" tomorrow.
Just to tell you that I got the order and that everything was perfect, as always!!!! ;-)
Thanks a lot!!!
03/31/08 re: Burkheimer 8134-4
John, I received the above this afternoon and couldn't be happier. A truly
magnificent rod as I had been told by others and had also read about in
various publications. I also checked out your "testimonials" and am really
surprised that your store, hidden away in the Sandy River valley, has a
multitude of foreign clients. Whoever is responsible for getting your word
out has done one hell of a job. Thanks very much again. I am sure this is
not the last you will hear from me.
Thanks john for the line replacement. You guys are awesome. I will definatly be letting the locals here know about you guys.
John: parcel received at home today (26 march). Everything is OK! Many thanks for your nice service. Best Regards. Julian
The rabbit hair I received from you is so much better, than a couple of more places I have gotten hair from, is unbelievable. I purchased some rabbit hair from you a while back and it was great and I don't know why I even bothered with the other stores. If the item I make with the hair does good, I will be ordering more. I received the order yesterday, from Oregon to Alabama that quick, unbelieveable!
03/21/08 Eureka, CA
Got the vise in great shape today. Thank you.
Recieved last week the Sage 490-4 ZXL and Bauer M1SLRA
Thanks for sending my rod $ reel order (and others) and for the
nicely rigged set-up of backing and leader.
Can you please tell me what is the tapered leader that you have
attached, and what is the butt material that you beautifully nail-
knotted to the Sage "Quiet Double Taper" #4 line.
03/203/08 Ploen, Germany
Thank you for your fast, excellent handling of my order!
The Sage arrived this morning and will, hopefully, catch it's first
baltic Seatrout tomorrow morrning.
03/16/08 Tokyo, Japan
Dear Mark and Patty
The wader has arrived today and it made my husband very happy.
03/10/08 Friday Harbor, WA
Wednesday, March 05 07:21, B.C., Canada -
Guys...all I can say is
THANKS!!! what a sweet little set up..Going out tomorrow and
giving it a go..Might be a little small for the bc rivers
but we'll see!!! Very very nice!!! Many thanks for all the
help on this..
03/02/08 02/28/08 02/11/08
Hello, delivery arrived yesterday! Everything is
fine. Thank you very much. Best regards from Germany. Helmut Härtinger 02/11/08 02/11/08 02/06/08 02/02/08 01/29/08 01/29/08
01/28/08 01/10/08 01/10/08 01/09/08 Hi John, 12/29/07 12/29/07 12/25/07 12/23/07 12/21/07 12/15/07 12/03/07 11/24/07 11/23/07 11/20/07 10/18/07 09/21/07 07/30/07 07/28/07 07/19/07 07/12/07 06/27/07 06/14/07 05/27/07 05/17/07 05/04/07 05/04/07 05/03/07 04/29/07
04/29/07 04/24/07 04/16/07 04/14/07 04/05/07 03/29/07 03/27/07 03/07/07 03/05/07 02/16/07 02/12/07 02/02/07 01/24/07 01/21/07 01/20/07
MSG Mark C. Grier 01/18/07 12/23/06 12/18/06 12/18/06 12/18/06 12/07/06 12/07/06 12/05/06 12/04/06 12/03/06 11/02/06 10/17/06 10/12/06 09/29/06 09/28/06 09/20/06 09/15/06 09/13/06 09/09/06 09/04/06 08/21/06 08/20/06 08/16/06 08/14/06 07/11/06 06/30/06 06/29/06 06/29/06 06/23/06 06/22/06 06/22/06 06/19/06 05/19/06 05/19/06 05/19/06 05/17/06 05/17/06 05/15/06 05/15/06 05/15/06 05/04/06 05/01/06 04/29/06 04/25/06 04/13/06 04/12/06 03/31/06 03/30/06 03/26/06 03/14/06 03/13/06 03/07/06 03/03/06 02/14/06 02/03/06
Hello, delivery arrived yesterday! Everything is
fine. Thank you very much. Best regards from Germany. Helmut Härtinger
delivery arrived yesterday! Everything is fine. Thank you very much.
Best regards from Germany.
MSG Mark C. Grier
Goods arrived safely this am, Nice rod & reel my friend is well impressed.
Downfall was the customs had charged $111 import duty, but still outweighed what we would have paid here. Good deal.
Many thanks, look forward to doing business with you again.
I just returned from a fantastic trip on the Klickitat and John Day with guides affiliated or otherwise linked with your shop - Marty on the John Day and Josh and Pete on the Klickitat. We had a great time and landed steelhead on both rivers. Thanks for a great experience and and we look forward to being out there again real soon, and hopefully with the same guides.
PS- and tell Pete I'll be sending him a tailing glove before Christmas.
tHANKS ALOT FOR YOUR FAST SERVICE AND RESPONDS,you are on my e-mail list. KIT
I have received all the goods this morning.
I am writing this e-mail to say thank you for your service,
because your service really impress me, which include many free options, such as free backing line on reel , no sales taxes and so on.
Besides, even your selling prices are fair, but you did not charge me any shipping cost to Taiwan.
I have never seen such kind of good service at any other web-shops.
I would like to order fly fishing gear on your web-shop also at next opportunity.
Thanks, again !
I finally got out today and put everything to the test on the water (well, in it):
My new fishpond hat
My new clippers (the streamworks one with the light in it - and yes, i got to use the light), and
My new Simms waders
It was a chilly, howling spring gale kind of day but: I saw fish...caught fish...stayed dry...stayed warm ......so they all work!
As always, I am hugely indebted for your advice, value, prompt service and good humour with my periodic requests
Been a bit under the weather and managed to finally open the box and get all the gear on so to speak so sorry this reply is a bit belated
MANY Thanks again and will be in touch soon I am sure
Mark & Patty,
Thanks for my recent order! I received it yesterday and am excited to use it.
Have a great weekend.
Thank you for letting me know what is happening with my order,and for being so prompt on the shipping! I placed my order with you all after talking with a company out of Ca. who asked me if I would call back at a later time. I hung up and called your company next.I got Roger on the line who treated me In a very courtesies and very helpful manner. Kudos to Roger for me if you would. I've bookmarked your web site on my computer. Thanks again for the outstanding service.
Thanks, John. My vise came today. Great service. Thanks very much and it's a pleasure doing business with your shop.
I want to thank you for the excellent service I received when ordering Rio Spey Line over the weekend. Product arrived quickly and as ordered. I appreciate your product line and dedication!
Mark: I want to thank you for a fabulous day as a guest on your water during the steelhead school earlier this month. I really enjoyed the fishing and learned a whole lot from you guys.
I am sold on the two-handed rods after that day of fishing.Now it is mostly a matter of saving some dough to buy an outfit from you. I have a couple of questions.
When looking at a Spey outfit for a beginner with limited resource where should I be sure to put as much money as possible?- the line, the rod, the reel? I am hoping to be able to put 300-400 into a rod, low-end cost. I would appreciate your suggestions and recommendations. I do virtually all my fishing between November and April, and my home water is the Grand Ronde, with some trips to the Klickitat in November.
Thanks again. Chris Warner
thanks for the march brown nymphs, you guys are a great outfit!
Just wanted to thank you all for the prompt service. I received the boat today, 2/15/05. Good service.
Thank you........ got it yesterday the 29 th........... it was post marked the 28 th.
Who says the US Mail is slow...... :) .............. it got Welches, Oregon to Gadsden, Alabama in one day.....
.......... that is pretty dang fast........... :)
Ya'll have a good one..... :)
Package arrived yesterday. Flies look good. Look forward to testing them.
Mark I had an incredible time today and really enjoyed meeting you, Brian and George. I very much look forward to fishing with you all on February 4th. Just wanted to say thank you because I didn't get a chance to tell you in person before your next class started.
Just an e mail to confirm that I have received the Lamson reel and spare spool. Many thanks for the cap enclosed with the goods. The reel is of a very nice design and feels good when fitted to my fly rod, hopefully I will be testing the equipment fairly soon. Many thanks for your help with this order.
The rod arrived safely this morning together with a fine hat.
I think I shall take tomorrow afternoon off work and go try out the new stick !
Many thanks for your help, advice and excellent service.
I will be in touch in the summer for a nice 4 weight stream rod !
Dear Mark & Patty,
Many thanks for your prompt service, received my quills this morning and I am delighted with them, they are 1st class. I look forward to doing business again in the near future.
Brian McMurray. (UK)
everything arrived today.... many thanks for your help on all this..
have a great christmas..
Received the order today way in front of time.
Many thanks for an excellent service.
I will be using your shop again.
Roddy Rae (UK)
Got my nippers and retractor etc in the mail today - great prompt service and thanks yet again. My girlfriend was home to collect the package and thought "Now what?!?" cause it looked bigger than I had led her to believe it would be... A likely story you think...
I'm interested in the fishpond stream thermometer but cant tell if its in just fahrenheit or centigrade - can you let me know? We're metric here and I'm too senile to remember how to convert - so if you can get one in metric or its in both, I'll get one
I need to go fishing!
Cheers and thanks again
Yesterday, I got an order from you 48 hours after I had sent it in. I have almost always had service like that from you and you have really spoiled me. And no shipping charges! Keep up the good work.
The hooks and tubes arrived today and I am extremely pleased with them. Thanks for looking after me!
got the rod,its arrived safely and is as you said immaculate.
Thanks for the service
Good morning,Wanted to drop you folks a short note to say thank you or a ob well done. I needed IGFA tippet material for an upcoming trip to Alaska and was having a difficult time locating it. You not only had the Rio tippet material but answered all my questions and concerns. The delivery was very fast and unless I just didn't see it on the bill you even paid the shipping. Nice touch...thanks. Well off to Alaska I go and with any luck and the material you helped me with maybe a record is on the way. If so I'll send you a picture . Again thank you for the help and professional way in which you filled my needs. Captain Jerry O'Brien
The Bauer M1SLRA reel arrived today - thank you for your service.
I just wanted to say that I received my order today and I am very impressed.
My primary reason for writing earlier was to see if there was any hope of
receiving the package by this coming Saturday. I never expected to receive
it today. This was the first order that I had ever placed with The Fly
Fishing Shop. One of the items that I ordered was the clearance fishing
vest. Once again, I am very impressed and will probably order more
merchandise from your company.
Just a note to say the pencil poppers arrived safely on Wednesday.
Thanks for the quick shipping.
I will get to put them to work in about a week - doing a little flats fishing in Florida.
Have a great Season.
Just wanted to take the time to drop you a short note.
Thank you for taking the time to show me how to cast my new rod. I really appreciate that you were kind enough to show me the basics.
I feel that your advice on what to buy was very solid and I would have been lost without your knowledge. I now have a great setup that should last me for several years. Without your help I probably would have bought the wrong reel and line.
Wore out the front lawn when I got home. It wasn't on the river but practicing what you showed me should help. I will hit the river Monday.
Lynn Skillicorn - Prinville, Oregon
PS please feel free to use this for a recommendation of your shop and services.
feel free to use my letter as you wish. Rec. my GD/78
Mark hey i recived my sage fly pole today 1/22/02 hey just wanted
to let you know that i feel that i made the right choice. This pole is a
beauty!! thanks so much for your help. hey thank you for the case
to protect it.
so much for the great service on my new spey
reel and line. I received
them today and can’t wait to try them.
I really appreciate your helpfulness.
REDINGTON 5-PIECE ROD FROM YOU YESTERDAY. LOOKS LIKE A VERY NICE ROD FOR
THE MONEY AND FEELS LIKE AN ACTION THAT SUITS ME.
Just wanted to say thanks as I rec'd my Sage DS2
set the other day.
Received order today - goods fit and are in good
I GOT INTO FLOAT TUBING ABOUT A YEAR OR SO AGO AND
BASICALLY GOT MY FEET WET
Mark - Thanks - I got the shipment today.
Will be buying from you again in the future. You have always
delivered what you advertise ... and on time as well. Let me know
if you need me for a reference.
There are a lot more letters like
these. We enjoy making people happy.
The Fly Fishing Shop, Welches, OR
1 (800) 266-3971
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